Important Note
This article is only applies to rewards created after August 10, 2023. If you have rewards created before August 10, 2023 - Read more here on what it means for your discount combination settings in OMNI.
What are discount combinations?
You can now allow multiple discount codes and automatic discounts to be applied in the same order so that shoppers can enjoy the best discount combination available for the products their cart (under certain restrictions from Shopify).
You can currently combine the following classes of discounts
product discounts with order discounts
order discounts with free shipping discounts
product discounts with free shipping discounts
product discounts with other product discounts
order discounts with other order discounts
For updated information on discount combinations, please see the official Shopify Help Article - https://help.shopify.com/en/manual/discounts/combining-discounts/discount-combinations
Can customers combine OMNI loyalty program reward discount codes?
Yes, OMNI loyalty progam rewards are set up as discount codes. Therefore, you can combine OMNI discounts as long as
Discount combinations is available on your Shopify store.
You have enabled the discount combination settings in your OMNI loyalty program's individual reward settings AND
It adheres to the discount combination restrcitions imposted by Shopify
Please contact us if you would like to enable the "Combine OMNI discounts" setting. This is a loyalty program level setting and enables all discount combination to all OMNI discount codes
What discounts can OMNI discount codes combine with?
OMNI Pay with points (cashback) reward -
This is a order level discount and can be combined with free shipping, order, and product discounts
OMNI free product rewards
This is a product level discount and can be combined with other product discounts, shipping discounts, and order discounts
OMNI discount coupons reward - These are other discount codes that you may want to offer to your customers.
% or amount off all products - These are Order discounts and can combine with free shipping, order, and product discounts
% or amount off selected products / collections or BXGY discounts- Can be combined with other product discounts, shipping discounts, and order discounts
OMNI free Shipping - Free shipping discounts can be combined with product level discounts and order level discounts.
Tier discount codes - Similar to the discount coupons reward, this is an always-on discount code you surface to customers in certain tiers. The class of the discount code depends on the discount code logic you have incorporated. Refer to the "discount coupon reward" section.