Skip to main content

Rewards Hub - Display a custom announcement

Written by CS

The Display custom announcement feature allows you to showcase a customized message and optional pop-up modal directly inside the Rewards Hub of your customer accounts. This is an effective way to highlight limited-time promotions, double points events, or special program updates.

Set up

Step 1: Enable the Announcement

Navigate in the OMNI Loyaty to - Program > Display

  • Locate the Display custom announcement section and toggle the switch to the on position to enable the feature.

  • Click the Edit button next to Configure copywriting and display to begin customizing your content.

Step 2: Configure the Announcement Message

This section controls the banner text that appears on the main Rewards Hub page.

  • Message: Enter your primary announcement text, such as a promotional highlight or event name. Multilingual input fields are also available.

  • CTA button text: Define the text for the clickable call-to-action link (e.g., "Learn more"). On the live storefront, this link will appear directly to the right of your main message text.

Step 3: Define Button Behavior

Under the Button behavior and modal section, choose what happens when a customer clicks the CTA button on the announcement bar. You have two options:

  • Link to specific URL: Directs the customer immediately to a specified web page.

  • Open pop-up modal: Triggers a detailed pop-up window on the screen for additional context before routing the customer.

Step 4: Set Up the Pop-up Modal (Optional)

If you select Open pop-up modal, you must configure the content for the pop-up window.

  • Modal banner image url: Paste the URL of your desired banner image.

  • Modal title: Enter the primary headline that will appear beneath the banner image.

  • Modal detail text: Provide the full terms, conditions, or descriptive details of your promotion. This text appears between the title and the final button.

  • CTA button text: Define the text for the action button inside the modal (e.g., "Shop & Earn 2x Points").

  • CTA button URL: Enter the destination link where the customer will be directed upon clicking the modal's button.

Did this answer your question?