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Rewards Hub for Customer Accounts

Written by CS

OMNI offers several different touchpoints you can display on your site to allow customers to discover and interact with your loyalty program, depending on your store this includes:

For stores using customer accounts

For stores using legacy customer accounts

This article focuses on the introduction and set up of the Rewards Hub on customer accounts

Note - You will need to have enabled "Customer account" on your Shopify store. For more information, read here


Rewards Hub

To enable the primary storefront display for customer accounts, you need to set up the loyalty program (customer account extension) in your checkout/customer account editor. The extension enables the loyalty program's user interfaces on your customer account page.

Setup

To set up, follow the steps below:

  1. Navigate to the set up instruction page in the OMNI Loyalty admin by going to Program > Display > Setup primary storefront display > Set up

  2. Select the customer account configuration you'd like to set up the customer account extension in and click Setup.

  3. On the left, under the Apps tab, find OMNI Loyalty > Loyalty program and click the + button to add it to your customer account page

  4. Once added, you will be prompted on the top left to add the page to your account page navigation so customers can access the loyalty program page from their customer accounts page

  5. Click save

Customization

Color and styling

The Reward Hub on customer accounts follows your Shopify customer accounts styling. You can configure the styling settings on your Shopify Customer Accounts editor and our interface will automatically adjust

Display settings

You can change specific display settigns on the home page in the block settings of our interface in the Customer Accounts editor for

  • Program icons - Whether you want to show or hide the icons on the cards of each home page card

  • Reward cards - Whether you want to show the discount code on the card itself or require the customer to click into the specific reward details to view it.

Home page icons

You can replace the default icons on the home page cards by inputting the image URL of your desired icon image in the block settings of our interface in the Customer Accounts editor for

  • Points

  • My reward wallet

  • More ways to earn

You may also define specific icons for each of your customer tiers within your tier settings within the OMNI Admin at: Program > VIP Tiers > select a tier > Tier icon

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